If they are not on a wifi connection and there isn't one available
then at this point we recommend trying to find one, there are usually
hotspots available at Costas or McDonald's etc. But if there is then
we would tell them to go into settings (the symbol with gears) and go
into wifi settings (right at the top under air plane mode)
and then choose their network upon which it will ask for a password
(normally found on the router it self with the routers name), once the
password is entered correctly the device will take you back to the list
of available with a tick next to the network they have joined and it will
also be highlighted blue. Once you are connected the icon in the top
left corner of the device will change to the wifi symbol, If you don't have
3 bars or 2 minimum then the wifi signal isn't strong enough so you either
need to try and get close to the router or find another wifi connection.
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